This privacy policy discloses the privacy practices for (theresolute.ai). This privacy policy applies solely to information collected by this website.

It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Data Retention

We retain your personal information for the following periods:
1. Account and profile information: Retained while your account is active and for 1 year after account closure
2. Health and biomarker data: Stored for 1 year following your last interaction to comply with healthcare record retention requirements
3. Communication records: Maintained for 2 years for support and quality purposes
4. Usage analytics: Aggregated and anonymized after 3 years

Data Deletion

You can request deletion of your data at any time. When you delete your account, all personal information will be permanently removed from our systems within 30 days, except where we're legally required to retain certain records for healthcare compliance purposes.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
1. See what data we have about you, if any.
2. Change/correct any data we have about you.
3. Have us delete any data we have about you.
4. Delete your account completely by visiting our account deletion page.

Account Deletion

If you wish to permanently delete your account and all associated data:

How to delete your account
1. Visit our account deletion page
2. Submit your details and confirm your request
3. After we've confirmed your identity, all your data will be permanently removed within 30 days

What gets deleted
1. All personal information and account details
2. Health data and biomarker results
3. Communication history and support tickets
4. App usage data and preferences

Important: Account deletion is permanent and cannot be undone. You'll lose access to all your health insights, progress tracking, and personalized recommendations.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately
via telephone at +91 80 46810110
or via email contact@humanfractal.io